Adams Home Windows owes our team of window installers much more than a paycheck. If it's important to have representatives who think like installers (and we think it is), it's also important to have window installers who communicate like representatives. They are responsible for the safety of the job, the professional installation of the replacement windows and our relationship with our customers. Of course, it goes without saying that their quality of workmanship should be stellar but also their communication skills are key. Replacing windows can unfortunately be a dangerous job. Removing windows is a form of demolition, after all. If a customer is standing in harms way or if they simply have a question, it is important that our installers be capable of handling themselves in a professional manner. Our installers are simply second-to-none when it comes to workmanship and communication.
Adams Home Windows
Energy Efficient, Vinyl Home Replacement Windows at Affordable Prices for Dallas Tx.
Saturday, December 15, 2012
Who is Adams
Adams Home Windows owes our team of window installers much more than a paycheck. If it's important to have representatives who think like installers (and we think it is), it's also important to have window installers who communicate like representatives. They are responsible for the safety of the job, the professional installation of the replacement windows and our relationship with our customers. Of course, it goes without saying that their quality of workmanship should be stellar but also their communication skills are key. Replacing windows can unfortunately be a dangerous job. Removing windows is a form of demolition, after all. If a customer is standing in harms way or if they simply have a question, it is important that our installers be capable of handling themselves in a professional manner. Our installers are simply second-to-none when it comes to workmanship and communication.
Labels:
Adams,
Home,
Installation,
Replacement,
Windows
Location:
1023 E 15th St, Plano, TX 75074, USA
Window Competition
1. We provide "NO PRESSURE" replacement window estimates that are valid for one year. If our competition offers a "sign today" deal, let us match it and we'll give you a year to consider it. (no matter what, never sign a "sign now" contract ~ EVER)
2. Our Replacement Window Showroom offers one place to view every choice. Wouldn't it help to see each window side-by-side - ours AND our competitors? Wouldn't it help to operate each window, tilt them in, lock them / unlock them... read the warranties and take brochures. Education should not scare anyone.
3. "Too good to be true" deals are usually just that - but sometimes they're valid. Adams Home Window representatives have seen every sketchy bait-and-switch / sales grift there is. We can help our potential customer avoid making a very expensive mistake or validate a very good deal. At worst, we might offer to match the deal - the customer wins either way.
Labels:
Efficient,
Replacement,
Window,
Windows
Location:
1023 E 15th St, Plano, TX 75074, USA
Pushy Window Salesman
Example:
Joe Salesman: This deal is only good until the end of the day!
Customer: WHY?
Nothing expires today. If Joe Salesman is having a sale, it's a sale that he controls. If he values your business, he will extend his sale until the next day (or next week). If the purpose of the sale is to get orders in before the end of the quarter, next quarter will be just as important. Or maybe the purpose of the "one day sale" is to force you to sign a bad deal without allowing time for research. WHY would you fall for that? Call Adams Home Windows (before his "deal" expires) and we'll match his offer and give you a year to think about it... how about that?
Joe Salesman: I will give you $1000.00 off if you sign now!
Customer: WHY?
Any offer that can have $1000.00 subtracted from it, isn't a very good one. Is tomorrows signature less valuable than today's? Call Adams Home Windows and we'll give you the same deal but we require NO commitment today (or tomorrow). Our estimates are valid for one year.
Beware of "Bait and Switch" tactics and demand "best price" up front. Bait & Switch sales tactics are dishonest and should be unforgivable. Even if a fair price is eventually agreed upon, consider the dishonest way they've introduced themselves.
BBB Report
Our advice is to read each negative BBB report individually and judge the problem. Are most of the complaints related to the product, the salesman, the office or the installation? Assume that there is a good chance that you'll have the same problem and ask plenty of quesitons. Accountability is something that you might need in the future if you have problems with your purchase... it's not too much to ask for regarding their BBB report.
When to Buy Windows
1. Are they single pane or double pane?
If you can't tell, go outside and put a sticker on the glass... then come inside and put a sticker in the same place. It will be obvious if the two stickers are on either sides of the same piece of glass.
2. Does the glass rattle?
Stand inside the smallest bedroom and open / close the door. It should be obvious.
3. Is air coming in around the frame?
Buy a stick of incense. Light it and hold it about 5 inches away from the glass as you pass it all the way around the perimeter of the window. Does the smoke blow around?
4. Will the window slam shut without something holding it up?
5. Is there moisture / dirt between the two panes?
If your windows are single pane or if the answer to any of the other questions is "yes", you probably do need new replacement windows. But to answer the question "Should you replace your windows", ask yourself the following question:
Do you plan to move within 5 years?
If the answer is yes, our advice is to replace your windows only if it's necessary to sell your home. Otherwise, the potential buyer might ask for an allowance to repair the windows but repairing windows isn't nearly as expensive as replacing them. There are plenty of benefits of Energy Efficient Replacement Windows but if you're not going to be the person enjoying those benefits, why bother? (Remember to give your buyer our business card! We appreciate it!)
On the other hand, if you KNOW that you're going to be in your house for 6 or 7 more years, you should have already replaced your windows. By lowering your utility bills, Quality Energy Efficient Replacement Windows do pay for themselves over time. They add value to the home and they make the home more attractive / comfortable.
Labels:
Efficient,
Energy,
Replacement,
Vinyl,
Windows
Location:
1023 E 15th St, Plano, TX 75074, USA
Window Manufacturers
Some installation companies buy extremely low-grade windows and rename them (Example: Joe Window Company sells "Joes Windows". What you don't know is that Joe Window Company bought that window from a company that's going out of business). This prevent the consumer from discovering the poor reputation of the window itself and allows the installation company an opportunity for huge profits. Remember though, if the true manufacturer of the window goes out of business, your warranty goes out of business with them.
Our Advice:Until the economy turns around, be careful with smaller window manufacturers. For the sake of your warranty, it's important to stick with well established (usually national) manufacturers. However, there are (of course) exceptions. Check the BBB and look at previous projects.
Subscribe to:
Posts (Atom)